Frequently asked questions about our German content agency

Below we have answered the most important questions about our service. If you still have questions or something is unclear then simply write us a short message.

Content Agency For German Texts

General questions:

Are all copywriters German native speakers?

Yes, all our copywriters are native speakers of German, which allows us to provide you with ideal, error-free German content. However, for our smallest package “Basic” we do not use native German speakers.

None of the packages you offer apply to me! What should I do?

If none of our packages apply to you or you need special German texts then simply contact us and we will find a suitable solution for you.

Are there any sample German texts that we can see in advance?

To give you an idea of the quality of our German texts, we will be happy to send you some sample texts that we have already written for clients in the past.

In what format will I receive my German text?

We write all our texts either directly with word or with the help of special SEO tools. However, we will send you your finished text both as a Word file and as a PDF file.

Can you also add my texts directly in the backend of my website?

We will be happy to add your texts directly to your website, but we will charge you a small additional fee.

Is there a minimum number of German words that must be ordered?

No, there is no minimum order value! It doesn’t matter how small your text may be, we are happy to help you write it.

Are pictures included in the articles?

No, we really only offer you high-quality German texts here. However, if you want images in your texts, we will be happy to find them for a small fee,

Can I cancel an order?

If we have not yet started processing your order, you are welcome to cancel your order. However, if we have already started with your German text, you cannot cancel your order,

What if I am not satisfied with my German text at all?

That will definitely not happen ūüėČ However, if you are not satisfied, we offer you an infinite number of free revisions of your text until you are satisfied.

Payment questions

What payment methods do you currently offer?

For the payment you can use PayPal, Bank transfer or Bitcoin.

Do I also get an official invoice?

Of course you will receive an official and valid invoice with your order.

When is a payment due?

For new customers, we require payment in advance before we have written your text. For clients we have worked with several times, payment is not required until you have received the text and are satisfied with it.

Is there also a discount for bulk orders?

We are happy to offer a discount to customers who order 10,000 German words or more. Please contact us for more information.

Are there any fees for payments?

With PayPal and bank transfer there should be no fees for you. However, depending on the provider, there may be fees for payments with bitcoin.

Do you refund my money if I am not at all satisfied with the text?

In the rare case that you are not satisfied with your German text, we will of course refund your money.